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Open Our Privacy Policy Rules

This page explains how we handle the data behind your account, from sign-in details to device signals and support messages.

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CONTACT PATHS

Open Privacy Help Channels

If you want a privacy check, we route it through live chat, email, or the account form so the request lands in one queue. We ask for your registered contact before we change anything sensitive, because that keeps edits tied to the right account. If you are in Indonesia, you can reach us every day from 09:00 to 23:00 WIB, and the same process applies where local law permits access.

Team online

Live chat

Use live chat when you want a fast privacy check, including access to the record we keep for your account, login history, or correction request. Our desk is open every day from 09:00 to 23:00 WIB.

Email

Send a message to [email protected] if you need a written trail for your request. We use that inbox for access checks, correction requests, and questions about what we store and why.

Account form

Open the form in your account menu if you want to request a data copy, a correction, or a removal check. We send every form into the same privacy queue and confirm through your registered contact.

ACCOUNT CONTROLS

Explore Data Handling Controls

We built the policy around the facts we actually store: profile fields, cookie data, device logs, support chats, and payment traces.

What we collect

When you open an account, we keep the details you enter, sign-in history, and device data tied to your session. If you use Sic Bo, Rocket Crash, Super Bingo, or Mega Fishing, the activity log stays linked to that account record.

Cookies and device data

We use cookies to remember session state, language choice, and security checks on Chrome, Safari, and Android browsers. You can clear them in your device settings; some pages may ask you to verify again after that.

Payment traces

A DANA, OVO, GoPay, or QRIS transfer leaves a reference, time stamp, and status record in our ledger. We keep that trail so deposit checks, withdrawal checks, and support questions can be matched to the right account.

Retention period

We keep personal data only as long as needed for account use, dispute handling, fraud checks, and legal duties. When a record is no longer required, we either delete it or separate it from your active profile.

Access and correction

You can ask us to see, correct, or update the details in your profile. We will confirm the request through your registered contact before changing anything sensitive, because we only accept changes from the account holder.

Who to contact

Send requests to [email protected] or use live chat if you need a faster path. If you are outside Indonesia, the same policy applies only where local law permits the service and your request.

Browse Common Privacy Questions

The questions below cover the parts most people check before opening an account: what we collect, how long we keep it, who can see it, and how you can ask for changes. We answer them in plain English and keep the same rules for mobile, desktop, and support chat. If local law changes what can be offered, we follow that limit.

We collect the details you enter, the device and browser data needed to keep the session safe, and the account events tied to your requests. If local law changes the required fields, we may ask for more.

Yes. We use cookies and similar tools to remember your login state, your chosen language, and security checks. On Chrome, Safari, or Android settings, you can clear them; the next session may ask you to sign in again.

Yes. Send a request from your registered email or through live chat, and we will compare it with account records before changing anything. That protects your profile from edits made by someone else.

We keep records only as long as they are needed for account use, dispute handling, fraud checks, tax duties, or other legal duties. After that, we delete or detach them from active account files.

Only staff or processors who need it for support, payments, security, or legal requests can access it. We do not sell personal data, and we limit access through account roles and audit logs.

Use live chat between 09:00 and 23:00 WIB or email [email protected]. If you want a copy, correction, or removal check, include your registered contact so we can verify the request.

Yes. If local law does not allow access from your region, we do not offer the service there. When we do accept an account, the same privacy rules apply to your data and messages.

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